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Since I’ve stopped working on the tools, I have had a lot of calls asking for plumber recommendations. I have two plumbers that I am constantly sending referrals to because I know that they will look after my old clients.
But what happens when the recommended plumber is unable to get to you in the timeframe you need? I’ve had two situations recently where I was left in this predicament and both were emergency plumbing situations. I used the WAR method to find another plumber. Sounds violent, but it’s not. 🙂
WORD OF MOUTH is the first strategy I recommend when finding a reliable plumber. If your favourite plumber is too busy to help or unable to assist, ask them who else they would recommend. Put a shout out on Facebook to family and friends to find out who they’ve used in the past. If every recommendation falls through, ring your local plumbing supplier and ask them for some names and numbers of plumbers who they would recommend. If you are in an emergency situation and time is of the essence you need to head to my second strategy which is:
APPEARANCE and by appearance I mean do a google search for plumbers in your suburb and check out their website. I get a feel for a plumber from what their website looks like. Capital Plumbing on the Gold Coast is the perfect example of a plumber with a positive appearance on the web. They have been in business for over 11 years, they understand my frustrations of ringing a plumber and not having one show up, they service over 3000 clients, they run a 24 hour service and my favourite benefit is they are a part of the Master Plumbers Association which means not only are they licensed but they keep up to date with what is going on in the Plumbing Industry. The next thing I look for online is:
REVIEWS. When I did the google search, Capital Plumbing was rated through Google Reviews as 4.9 stars out of 5. On their website I read that the Cromwell Property Group and PRD Property Management use them for maintenance on their properties. I know from experience that property management groups use high quality tradespeople to maintain their buildings (dad and I used to work for them) so from these reviews I have a good gut feeling about using this company.
The WAR method for finding a plumber is a great tool to use when looking for other trade services too. I’ve explained my concerns about using online trade directories to find a reputable tradie here.
I was forced to use the WAR method for a friend when they had poo and toilet paper floating out of their ORG from a blocked drain. I got the call on a Saturday afternoon and both of my preferred plumbers were unavailable. I used the WAR method from A down and was able to get a plumber there within 2 hours to unblock the drain.
I thought this post would be timely to publish before the Easter long weekend because without a doubt a lot of plumbing emergencies happen on the weekend or on a public holiday. I hope you don’t find yourself in this situation but if you do, you know what you can do to source a plumber in your area fairly quickly.
I hope you all have a blessed and safe Easter.
Have you had to deal with any plumbing emergencies and how quick were you able to source a plumber?
This is a sponsored post and has been written in accordance to my disclosure policy.